THE PROBLEM
Maintaining secure and accurate archives across records and assets
The Transportation Security Administration (TSA) plays a central role in safeguarding the nation’s transportation systems. This mission produces vast amounts of documentation and physical assets that must be accurately tracked, securely stored, and accessible for operational, legal, and historical purposes.
Like many federal agencies, TSA faced challenges in managing the scale and diversity of its records and assets. Inventories required constant upkeep, and ensuring historical materials were properly reviewed and evaluated demanded specialized expertise. Without streamlined processes, staff risked spending excessive time on administrative tasks instead of focusing on mission-critical priorities.
TSA needed a trusted partner to strengthen its archive support, improve inventory accuracy, and ensure secure management of records and assets.
THE SOLUTION
Comprehensive archive and inventory support
KBS partnered with TSA to provide end-to-end support for document and physical asset archives. The engagement focused on three key areas:
1. Records and asset management – ensuring documents and assets were securely maintained, properly cataloged, and easily retrievable.
2. Inventories – conducting regular and detailed inventories to confirm accuracy, reduce duplication, and improve accountability.
3. Historical reviews and evaluation –assessing and preserving important records and assets to support compliance, transparency, and institutional knowledge.
By combining subject matter expertise with efficient processes, KBS helped TSA modernize its archive operations while reducing the burden on internal staff.
THE RESULTS
Greater accuracy, security, and efficiency
Through KBS’s support, TSA realized measurable improvements:
- Improved inventory accuracy and accountability, reducing errors and gaps across physical and digital archives.
- Stronger records and asset security, ensuring sensitive materials remain protected and compliant with federal standards.
- More efficient archival processes, allowing TSA staff to focus on higher-value operational priorities.
- Preservation of critical historical materials, supporting both institutional memory and transparency.
Client name
Transportation Security Administration (TSA)
Industry
Federal Government – Transportation / Security
Scale
Enterprise
Pain points
Managing diverse records and physical assets at scale
Maintaining accurate and up-to-date inventories
Ensuring sensitive materials are securely stored and retrievable
Preserving and evaluating historical records and assets for compliance and transparency
KBS Services Provided
Records and Information Management
Records Digitizatione
Discovery & Investigations
About client:
The Transportation Security Administration (TSA) is a component of the Department of Homeland Security responsible for securing the nation’s transportation systems. TSA’s mission includes protecting air travel, passengers, and infrastructure while maintaining the safe flow of people and goods across the United States.
